Introduction
LevelUp Lab ("we," "us," or "our") operates the mobile application (the "App"). This Privacy Policy outlines our practices for collecting, processing, and safeguarding your information. By using the App, you consent to the terms described below. If you disagree, please discontinue use immediately.
TABLE OF CONTENTS
1.Information Collection
We collect information to provide, optimize, and secure our services:
1.1 Automatically Collected Information
When you use the App, we automatically gather:
- Device Information: Device model, operating system version, unique identifiers (e.g., device ID), IP address, and network status.
- Usage Data: Interactions with the App, session duration, and performance metrics.
This data enables core functionality, troubleshooting, and service improvements.
2. Use of Information
Your information is used for the following purposes:
2.1 Service Improvement
- Analyze usage patterns to optimize performance and stability.
- Develop new features and refine existing functionalities.
- Inform design decisions and user experience enhancements.
2.2 Security & Integrity
- Detect, investigate, and prevent cheating, fraud, or unauthorized access.
- Monitor for suspicious activity to maintain a fair environment.
- Enforce our Terms of Service and legal compliance.
3. Data Sharing & Disclosure
We do not sell or rent your personal information. Disclosures occur only in these circumstances:
- Legal Compliance: To meet applicable laws, regulations, or legal requests.
- Protection of Rights: To defend our rights, user safety, or property.
- Fraud Prevention: To investigate misuse, security breaches, or illegal activities.
- Government Requests: As required by regulatory authorities.
4. Data Security
We implement industry-standard measures to protect your data:
- Encryption of data during transmission and storage.
- Restricted access to information through role-based controls.
- Regular security audits and vulnerability assessments.
- Continuous monitoring for potential threats.
While we strive to protect your data, no system is entirely immune to risks.
5. Your Rights
Depending on your jurisdiction, you may exercise the following rights:
- Access your personal data.
- Correct inaccuracies in your information.
- Delete your data, subject to legal obligations.
- Object to specific processing activities.
- Port your data in a machine-readable format.
- Withdraw consent where applicable.
To exercise these rights, please contact us.
6. Children's Privacy
The App is not directed at children under 13. We do not knowingly collect data from this age group. If we inadvertently obtain such information, we will delete it promptly. Parents or guardians may contact us to report unintended data collection..
7. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. These jurisdictions may have differing data protection laws. We ensure transfers comply with legal requirements and implement safeguards (e.g., contractual clauses) to protect your information.
8. Policy Updates
We may update this policy periodically to reflect operational, legal, or technical changes. Significant revisions will be communicated via in-App notifications or updated postings. Continued use after updates constitutes acceptance of the revised terms.
9. Contact Us
For questions, requests, or concerns regarding this Privacy Policy or your data, contact:
LevelUp Lab
We are committed to transparency and protecting your privacy. Thank you for trusting LevelUp Lab with your experience.